Industry

CYBERSECURITY FOR AUTOMOTIVE DEALERSHIPS

Automotive dealerships handle customer financial information subject to the FTC Safeguards Rule and GLBA. We help dealerships achieve compliance readiness, secure DMS environments, and protect customer NPI with practical, documented security programs.

Schedule a Dealership Security Consultation

The Regulatory Reality

DEALERSHIPS ARE FINANCIAL INSTITUTIONS UNDER FEDERAL LAW

Under the Gramm-Leach-Bliley Act (GLBA) and the FTC Safeguards Rule, automotive dealerships that extend credit, arrange financing, or engage in leasing are classified as financial institutions. This subjects them to specific information security requirements — including written programs, risk assessments, MFA, encryption, vendor management, and annual penetration testing.

The FTC can enforce these requirements with civil penalties. Cyber insurers and lender partners are also increasingly scrutinizing dealership security posture.

Customer financial and personal information stored in DMS systems

Vendor and lender portal access expanding attack surface

Finance staff targeted by sophisticated phishing campaigns

F&I systems often connected to dealer management and CRM

High staff turnover increases training and access control risk

FTC Safeguards Rule

KEY REQUIREMENTS FOR DEALERSHIPS

The FTC Safeguards Rule (16 CFR Part 314) requires dealerships to implement specific administrative, technical, and physical safeguards to protect customer NPI.

Qualified Individual

Designate a Qualified Individual responsible for overseeing your information security program.

Written Information Security Program

Develop and maintain a documented information security program aligned to FTC Safeguards requirements.

Annual Risk Assessment

Conduct and document a risk assessment identifying threats to customer NPI.

Access Controls

Limit access to customer information on a need-to-know basis with documented access controls.

Encryption

Encrypt customer NPI in transit and at rest where technically feasible.

Multi-Factor Authentication

Implement MFA for any system that accesses customer information.

Vendor Management

Assess and monitor third-party vendors who access customer NPI.

Incident Response Plan

Maintain a documented incident response plan and conduct testing.

Employee Training

Provide regular security awareness training to staff with access to customer NPI.

Penetration Testing

Conduct annual penetration testing of systems that access customer information.

How We Help

DEALERSHIP SECURITY SERVICES

We provide end-to-end support for automotive dealerships implementing FTC Safeguards compliance programs — from initial assessment through ongoing managed security and annual testing requirements.

FTC Safeguards readiness assessment and gap analysis
Written Information Security Program (WISP) development
Annual risk assessment documentation
MFA and access control implementation guidance
DMS and vendor access security review
Annual penetration testing
Security awareness training for all staff
Incident response plan development
Ongoing managed security services

Our Approach

Start with Assessment

We assess your current controls against FTC Safeguards requirements and identify gaps — giving you a clear picture of where you stand.

Build the Program

We help you develop the required documentation, policies, and controls — practical and proportionate to your dealership's size and operations.

Implement and Train

We support technical implementation, configure security tools, and train your team on their responsibilities under your information security program.

Maintain Compliance

Annual risk assessments, penetration testing, and ongoing security monitoring keep your program current as your environment and regulations evolve.

Important Disclosure

FTC Safeguards compliance consulting supports implementation readiness and documentation. It does not constitute legal advice. Consult qualified legal counsel for regulatory interpretations, compliance determinations, and legal representations to regulators.

IS YOUR DEALERSHIP FTC SAFEGUARDS READY?

Schedule a no-obligation consultation to assess your current compliance posture and identify the most important next steps for your dealership.

Schedule a Dealership Security Consultation